Abstract

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Drawing on the experience of four Australasian patient outcome centres, this presentation will focus on the Australian experience of embedding nationally consistent outcome measures at point of care. It will describe the model of change that underpins these centres and include examples of improved patient outcomes at the national and services levels. While all centres initially focused on measuring outcomes at the patient and service level, there is an increasing focus on improving equity of outcomes at the population level. Equity of outcomes will be discussed using cancer as a case study.

Professor Eagar has received several honours and awards. In 2008 she was awarded an Honorary Life Fellowship of the Australasian Faculty of Rehabilitation Medicine of the Royal Australasian College of Physicians in recognition of her contribution to the improvement of rehabilitation services in Australia. In 2010 she was awarded an Honorary Life Membership of the Australian Healthcare and Hospitals Association (AHHA) in recognition of my significant, lifelong contribution to healthcare in Australia and in 2015 she was awarded the biannual Health Services Research Association of Australia and New Zealand Professional Award