Abstract

Many organisations are making the shift to services, developing and delivering service offerings that complement their traditional product offerings. Increasingly these service offerings are data and technology enabled. From remote sensing to big data analytics, Google glass to the internet of things, new technologies will change the way services are designed and delivered in the future. The aim of this conference is to explore what the future holds for services in a digital age, providing you with new insights into new opportunities for your business.

The landscape for services is changing dramatically. Increasing numbers of manufacturing firms are servitizing – offering services that complement their traditional products. Often these services and data enabled, so revolutions in data, technology and the internet of things open up new opportunities.

In this thought provoking and insightful one-day conference you will hear from industry thought leaders who will explore the changing nature of services in a digital world. Network with your peers, learn from others and gain new insights into the future of services by spending a day with us at the University of Cambridge in the company of the Cambridge Service Alliance.

We have an impressive line-up of speakers including Stefan Bungart, Europe Software & Analytics COE Leader for GE Global Research; Ed Bainbridge, former VP Digital Experiences at Disney Interactive EMEA and now Director of Digitally Connected Creative Experiences at Screen Twist; Felex von Reischach, Head of Mobile Innovation – Middle and Eastern Europe, SAP Switzerland Inc, and Andy Neely, Director of Cambridge Service Alliance, University of Cambridge.