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SUMMARY:Beyond rocket surgery: Building a culture of user engagement - And
 y Morris\, OnShape and Steve Krug
DTSTART:20180516T173000Z
DTEND:20180516T200000Z
UID:TALK105661@talks.cam.ac.uk
CONTACT:Michele Ide-Smith
DESCRIPTION:For this first meetup in a while we'll have not one\, but 2 sp
 eakers:\nAndy Morris will explain us how he's organising UX in the short d
 evelopment cycles forced by agile methods\, and Steve Krug will talk (remo
 tely\, from Boston) about how Andy and his team have practiced - and built
  on - the usability testing method he described in his book "Rocket Surger
 y Made Easy".\n\nAndy's abstract:\nOnshape is committed to putting our use
 rs at the centre of our Agile design activities. But building a profession
 al 3D CAD application that runs on a web browser is technically challengin
 g\, so too are the complex workflows that engineers and designers undertak
 e in their daily work. We are all too aware that working under short devel
 opment cycles and having so much functionality to validate could create a 
 vicious circle. But how do you make that circle virtuous?\n\nIn our resear
 ch we heard a frustration repeated by many users of other CAD systems: “
 I asked for enhancements but no one seemed to listen. So I stopped asking
 ”. We doubled down on solving this. Onshape has now created a company-wi
 de culture of early usability testing and integrated support applications 
 to keep our users happy and engaged regardless of location. In this talk I
 ’ll describe the tools and techniques we use as well as how we have buil
 t upon “Rocket Surgery Made Easy” to help our developers get more invo
 lved in the process of fixing usability problems.\n\nThe event is free\, b
 ut please sign up at https://www.meetup.com/Cambridge-Usability-Group/even
 ts/250167903/
LOCATION:Bradfield Centre\, Cambridge Science Park\, Cambridge CB4 0GF
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