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SUMMARY:Design for 21st century organisations\, services and products - Be
 n Holliday
DTSTART:20190116T190000Z
DTEND:20190116T210000Z
UID:TALK116968@talks.cam.ac.uk
CONTACT:Michele Ide-Smith
DESCRIPTION:We're delighted to welcome Ben Holliday to share his experienc
 es of service design with us in January.\n\nAbstract\nDrawing on his exper
 ience working in public sector and his work with FutureGov\, Ben will expl
 ore how we can use service design to deliver better user experiences\, and
  21st century organisations.\n\nBiography\nBen Holliday is Chief Design Of
 ficer at FutureGov. He has over 18 years experience working on products an
 d services. Working extensively with not-for-profit\, charity and arts org
 anisations\, as well as startups. He has spent the last 5 years working wi
 th the public sector\, at the Government Digital Service (GDS)\, and befor
 e joining FutureGov he led the design team at the Department for Work and 
 Pensions (DWP).\n\n"https://twitter.com/benholliday":https://twitter.com/b
 enholliday\n\nThe event is free but please reserve a ticket on Meetup:"htt
 ps://www.meetup.com/Cambridge-Usability-Group/events/257153443/":https://w
 ww.meetup.com/Cambridge-Usability-Group/events/257153443/
LOCATION:Bradfield Centre\, Cambridge Science Park\, Cambridge CB4 0GF
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