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SUMMARY:Services and skills: The HR agenda in service science - Philip Sti
 les (University of Cambridge)
DTSTART:20090106T120000Z
DTEND:20090106T140000Z
UID:TALK13436@talks.cam.ac.uk
CONTACT:Peter Wild
DESCRIPTION:Service innovation has become one of the major areas of resear
 ch into the nature of innovation within organizations and within national 
 economies. The chief focus in innovation research has traditionally been o
 n manufacturing\, and a focus on new product and technologies. A small but
  growing literature has sought to show what is distinctive about services 
 innovation. The theoretical thrust of this course would be to show the int
 egration of manufacturing and services innovation\, and the interrelated a
 ctivities between them.\n\nThe implications for the management of people w
 ithin organisations are considerable\, from the nature of skills required 
 to build service science capability\, the career paths required to reward 
 this\, and the current and future labour markets for service scientists. T
 his forum will examine some of the key issues in this area.
LOCATION:Wordsworth Room\, St John’s College
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