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SUMMARY:Noise and Bias - Professor Cass R Sunstein\, Harvard Law School
DTSTART:20221209T171500Z
DTEND:20221209T181500Z
UID:TALK193121@talks.cam.ac.uk
CONTACT:Dr Malte Dewies
DESCRIPTION:*Abstract:* Imagine that two doctors in the same city give dif
 ferent diagnoses to identical patients – or that two judges in the same 
 courthouse give markedly different sentences to people who have committed 
 the same crime. Suppose that different interviewers at the same firm make 
 different decisions about indistinguishable job applicants – or that whe
 n a company is handling customer complaints\, the resolution depends on wh
 o happens to answer the phone. Now imagine that the same doctor\, the same
  judge\, the same interviewer\, or the same customer service agent makes d
 ifferent decisions depending on whether it is morning or afternoon\, or Mo
 nday rather than Wednesday. These are examples of noise: variability in ju
 dgments that should be identical.\n\nNoise has detrimental effects in many
  fields\, including medicine\, law\, economic forecasting\, forensic scien
 ce\, bail\, child protection\, strategy\, performance reviews\, and person
 nel selection. Wherever there is judgment\, there is noise. Yet\, most of 
 the time\, individuals and organisations alike are unaware of it. They neg
 lect noise. With a few simple remedies\, people can reduce both noise and 
 bias\, and so make far better decisions.\n\n*Speaker bio:* Cass R Sunstein
  is the current Robert Walmsley University Professor at Harvard University
  and co-author of Nudge: Improving Decisions about Health\, Wealth\, and H
 appiness\, with Richard H Thaler (2008). He is a Fellow of Cambridge Judge
  Business School and Distinguished Academic Visitor of Queens’ College.\
 n\nProfessor Sunstein is among the most cited and most read legal scholars
  worldwide\; his impact has been equally strong on research and policy in 
 the fields of environmental issues\, climate change and public health. In 
 addition to his distinguished academic and legal career\, he also advises 
 governments and corporations worldwide on behaviourally informed regulatio
 n to promote sustainability\, safety and social issues.
LOCATION:Cambridge Judge Business School (JBS)
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