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SUMMARY:Towards a Comprehensive View on Technology Transparency: Cross-Tec
 hnology Investigations of Users’ Transparency Needs and Perceptions - Il
 ka Hein\, LMU Munich
DTSTART:20260323T110000Z
DTEND:20260323T120000Z
UID:TALK245536@talks.cam.ac.uk
CONTACT:Katie Seaborn
DESCRIPTION:Users’ subjective experience of a technology’s transparenc
 y plays a pivotal role in human-computer interaction\, shaping trust\, sat
 isfaction\, and technology use. Moreover\, as interactive systems become m
 ore autonomous and complex\, industry and policy increasingly acknowledge 
 users’ growing need to understand what a technology is doing\, how it fu
 nctions\, and why it produces certain outcomes. Moving beyond the currentl
 y fragmented research landscape\, this talk offers a comprehensive perspec
 tive on technology transparency. To this end\, a framework for cross-techn
 ology factors and consequences of users’ transparency needs and percepti
 ons\, and a newly developed tool for assessing transparency experiences\, 
 will be presented alongside investigations across various application doma
 ins (e.g.\, everyday technologies\, smart home systems\, robots). Addition
 ally\, the concept of subtle transparency will be examined\, and transpare
 ncy discussed as a moving target\, forming a complex\, context‑dependent
  challenge in UX design. Taken together\, these insights provide actionabl
 e directions for advancing both transparency theory and practice and desig
 ning transparency as a nuanced\, dynamic UX quality.\n\nUpdate! The talk w
 ill also be conducted online for free:\n\nThursday\, April 2nd @ 9:00\n\nh
 ttps://lmu-munich.zoom-x.de/j/65115119983?pwd=7VUW9Ir3rXUKzE9T0f4EFQ76AlYr
 sv.1\n\nMeeting-ID: 651 1511 9983\nCode: 714930
LOCATION:SS03 - William Gates Building
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