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SUMMARY:Cambridge Network event: 'How to use your data to drive your busin
 ess forward' - Alistair Reid and Duncan Margetts\, Interactive Business Dy
 namics
DTSTART:20141001T070000Z
DTEND:20141001T093000Z
UID:TALK53888@talks.cam.ac.uk
CONTACT:34458
DESCRIPTION:A dynamic session\, designed for Directors and senior managers
 \, to help you focus on the critical interactions which affect the perform
 ance of your business. We passionately believe that performance can always
  be improved by improved interactions. Intrigued? Attend and find out.\n\n
 Today's businesses are swamped with data and much of it maybe anecdotal an
 d difficult to quantify and analyse. It may be the interaction between cus
 tomers or between employees for example. SMEs operate in a highly competit
 ive world and finding ways of standing out from the crowd and even in toda
 y's 'virtual' environments\, creating tighter bonds with customers is incr
 easingly important.  Vodafone's 2011 customer survey\, 'Working smarter to
  succeed' highlighted that both competition from other SMEs and higher exp
 ectations from customers were the two main reasons driving change within t
 heir organisations.\n\nThis session will give you some insight into which 
 data you should be analysing\, and how you can do this to help you to rema
 in competitive.\n\nThis session is aimed at business owners\, managers and
  anyone with responsibility for interaction with customers.\n \n\nTimings:
 \n\n08:00 Registration and networking over coffee & bacon rolls\n\n08:30 S
 peakers: Alistair Reid and Duncan Margetts\, Interactive Business Dynamics
 \n\n09:45 Further networking\n\n10:30 Event closes\n\n\nFor more informati
 on and to book on please click on this link - http://www.cambridgenetwork.
 co.uk/events/big-data/\n
LOCATION:Hauser Forum\, 3 Charles Babbage Road\, Cambridge\, CB3 0GT
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