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SUMMARY:The Capture and Structure of Service Information for Engineering D
 esigners - Santosh Jagtap
DTSTART:20061115T160000Z
DTEND:20061115T170000Z
UID:TALK5779@talks.cam.ac.uk
CONTACT:Julie Jupp
DESCRIPTION:A fundamental shift is occurring in the Rolls-Royce away from 
 the selling of products to the provision of services. The company now offe
 rs 'power by the hour' contracts\, under which it leases engines to airlin
 es while remaining responsible for their maintenance. This affects the des
 ign of new engines\, which will need to have low and predictable maintenan
 ce costs\, in addition to the previous requirements of reliability and low
  specific fuel consumption. In this context\, the aims of the ongoing rese
 arch are: firstly\, to learn what information about in-service experience 
 is conventionally used by designers of individual parts in a future engine
 \; and secondly\, to understand the new information requirements of design
 ers about these service issues. Based on this understanding\, the third im
 portant aim of the research is to develop the most appropriate theories an
 d methods to support designers in understanding the service history of exi
 sting engines\, presenting the information in a format which will help the
 m to implement the most appropriate design changes in the next generation 
 of engines. The results of research work carried out so far will be presen
 ted in the seminar\, with the aim of obtaining ideas for improvements in t
 he work carried out\, and in the further work planned for the project.
LOCATION:EDC Loft Conference Room
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