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SUMMARY:Seeing advanced services as socio-technical systems: What can we l
 earn from accident investigation? - Nils Thenent (Bath University)
DTSTART:20150619T090000Z
DTEND:20150619T094500Z
UID:TALK59895@talks.cam.ac.uk
CONTACT:Yongjiang Shi
DESCRIPTION:"Safety and reliability are commonly related to the absence of
  undesired outcomes such as incidents or accidents\, or product failures. 
 In fields such as aviation safety\, risk management and reliability engine
 ering the starting point of an investigation is shared: the occurrence of 
 an actual adverse outcome. However\, in aviation safety the usefulness of 
 investigation methods that look only for ways in which something can fail 
 or malfunction has been profoundly questioned. In this talk I set out to e
 xplore what we can learn from these methodological advancements to provide
  novel insight into socio-technical systems such as those underpinning the
  successful delivery of performance-based contracts. I illustrate the conc
 ept making reference to the delivery of aircraft availability in a defence
  aerospace industrial context."\n\nNils E. Thenent has recently completed 
 his Ph.D. at the University of Bath\, UK in the field of cost estimation f
 or integrated product-service offerings in aviation. He is an aerospace en
 gineer with expertise in the fields of avionics maintenance and aircraft d
 esign. Nils has been working with major aerospace companies\, such as Luft
 hansa Technik\, Pratt & Whitney Canada\, GE Aviation and BAE Systems\, and
  has presented his research at national and international conferences. His
  interests include aircraft technology\, aviation management\, continuous 
 improvement\, and aviation safety.
LOCATION:Seminar Room 2\, IfM\, 17 Charles Babbage Road
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