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SUMMARY:An Introduction to the Service Systems Forum - Duncan McFarlane - 
 IfM
DTSTART:20070403T110000Z
DTEND:20070403T130000Z
UID:TALK7343@talks.cam.ac.uk
CONTACT:Julie Jupp
DESCRIPTION:The service sector is now the dominant economic sector in deve
 loped countries\, typically responsible for over half of gross domestic pr
 oduct and a large percentage of the workforce. Manufacturing organisations
  are increasingly enhancing or extending their product\nofferings through 
 supplementary services ranging from product information services to life-t
 ime service and performance delivery agreements. In Cambridge\, there is a
 lready a substantial amount of research being undertaken in this area - ra
 nging from service system design\, to service information systems to indus
 trial support solution strategies and service organisational issues. An op
 portunity exists for a forum to draw together these activities\,  identify
  common interests and determine whether areas for collaboration exist.  Ad
 ditionally\, the need for a greater coverage of service systems technologi
 es\, operations and strategies within Cambridge's educational offerings ha
 s been encouraged and this forum can help shape\nthese offerings.
LOCATION:Wordsworth Room\, St John’s College
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