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SUMMARY:What has Engineering Design to say about Healthcare Improvement? -
  Professor John Clarkson (University of Cambridge)
DTSTART:20180425T100000Z
DTEND:20180425T110000Z
UID:TALK80371@talks.cam.ac.uk
CONTACT:Mari Huhtala
DESCRIPTION:From firefighting to a systems approach for health and care im
 provement\, over the past two decades\, there have been numerous reference
 s to the value of a systems approach in calls to transform health and care
 \, without there being a common understanding of what this might mean. How
 ever\, many people working to improve health and care are aware of and use
  systems techniques\, leading to improved pathways\, processes and patient
  experience in many areas. Healthcare leaders know intuitively that there 
 is a need to involve stakeholders in decisions\, think across pathways and
  deliver integrated care\, but lessons can be learned from the analysis an
 d rigour applied in complex engineering systems. \n\nI will reflect on my 
 personal experience of acquiring the knowledge and skills of the systems e
 ngineer whilst working as a technology consultant and more recently as a r
 esearcher in engineering design. Through stories of firefighting\, beer\, 
 inhalation devices and micromorts I will explore the engineer’s world of
  systems design and risk.\n\nI will then describe a unique project\, based
  on an extended conversation within a forum of systems engineers\, health 
 and care professionals\, quality improvement experts and patient represent
 atives\, to develop a new and integrated approach to guide service design 
 and improvement in health and care. This project\, led by the Royal Academ
 y of Engineering\, in collaboration with the Royal College of Physicians a
 nd the Academy of Medical Sciences\, brought together ideas from engineeri
 ng and health and care to define a new framework for improvement.\n\nFinal
 ly\, I will present this new framework\, focusing on the language and term
 s developed with the health and care professionals. A systems approach wil
 l be described as a standalone set of questions\, with reference to system
 s\, design\, risk and people thinking\, and as a design ‘spiral’ borro
 wed from the world of ship design. The talk will conclude with reflections
  on the value of pursuing engineering design research in health and care a
 nd highlight some of the opportunities and challenges ahead.\n\n
LOCATION:Sir Arthur Marshalls\, CUED
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