Abstract

The importance of information as a resource and competitive factor in today’s society and economy is constantly rising. As a consequence, it becomes necessary for organizations to manage the risks that arise from poor information quality (IQ) in the same way other operational and strategic risks are managed. Information is, however, a unique and intangible resource that requires special methods and techniques for managing its related risks. This talk proposes a process for Total Information Risk Management (TIRM) that enables the assessment and treatment of organization-wide information risks in a systematic and effective manner. The TIRM process provides a practical approach that unites the best practices of the IQ and the risk management disciplines. We have tested and refined the TIRM process by extensive application in four in-depth case studies in different industries following a rigorous process development approach.